Privacy Policy

We Buy South FL, LLC is committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use and safeguard your information when you use our website and engage with our services, including SMS/MMS communications.

1. Information collection and use

When you opt in to receive SMS/MMS communications from We Buy South FL, LLC, we collect necessary contact information such as your phone number. This information is used strictly for:

• Delivering requested messages (e.g. service updates, appointment confirmations, transaction alerts)
• Providing relevant real estate-related communications

We do not use your information for unrelated purposes.

2. Information you give us on this website

When you ask for a cash offer through a form on this website, we collect:

• Your name, email address and phone number
• The property address, including street, unit, city, state and ZIP code
• The situation and timeline you select for the sale
• Whether you checked each SMS consent box, the wording you agreed to, and the date and time
• Which page and which part of the page you used, the website that referred you, and campaign details in the link you followed (such as UTM parameters or an ad click identifier)

We use this information to review the property, contact you about your request and make you an offer. Your submission is stored in our customer relationship management system, which is operated by a service provider on our behalf. While you fill in the form, your answers are kept temporarily in your browser so they are not lost if you move between pages; they are cleared when you close the tab. We only send you text messages if you checked the corresponding consent box.

3. Cookies, analytics and third-party services

This website uses the following services, which may collect technical information such as your IP address, browser and device:

• Google Analytics. We use Google Analytics to understand how visitors use the website, for example which pages are viewed. It uses cookies. You can opt out with the Google Analytics opt-out browser add-on.
• Google Maps Platform. When you type a property address, the characters you type are sent to Google to suggest matching addresses. See Google's Privacy Policy.
• Elfsight. Our Google reviews section is displayed through a widget provided by Elfsight, which loads when you scroll to that section. See Elfsight's Privacy Policy.
• Microsoft Clarity. We use Microsoft Clarity to see how visitors use the website, for example where they click and how far they scroll. It records these interactions, including mouse movements and taps, and uses cookies. It does not record what you type into our forms. See the Microsoft Privacy Statement.
• Website hosting. Our hosting provider keeps standard server logs to deliver and protect the website.

You can block or delete cookies in your browser settings; the website will still work.

4. Data protection

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration and destruction. Your information is securely stored and accessible only to authorized personnel who require it to perform their duties.

5. No sharing or selling of personal information

We do not sell, trade or transfer your personal information to third parties for marketing or promotional purposes.

• Your data is used only for the services you have consented to.
• We may share information with trusted subcontractors (e.g. customer support providers) strictly to support our services.
• SMS opt-in data and consent will never be shared with third parties.

6. Compliance with regulations

Our data practices comply with applicable laws and mobile network operator requirements. We are committed to maintaining high standards of data privacy and regulatory compliance.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be communicated through our website and other appropriate communication channels. We encourage you to review this policy regularly.

8. Non-sharing clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

• Information sharing is only permitted with subcontractors supporting service operations (e.g. customer service).
• All other use cases exclude SMS opt-in data and consent, which will not be shared with any third parties.

9. SMS opt-in

We collect SMS consent through forms, checkboxes and text keyword opt-ins.

• Phone numbers are used only for agreed communication types (e.g. alerts, transactional updates).
• Each message includes opt-out instructions (e.g. reply STOP).
• You may opt out at any time by replying STOP to any message or by contacting us.
• We retain consent records as required by law.
• Data may be shared with messaging service providers solely for delivery purposes.

10. Your rights: access and deletion

You have the right to request access to your personal data and to request its deletion.

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